JT Dunant Phoenix Medallion Black Textured Soft Flame Lighter #167

Free Shipping
Enjoy free shipping on orders over $99. We process orders within 1–2 business days and ship via FIRST LINE from our U.S. or international warehouses. Delivery times range from 7–35 days depending on your location and chosen shipping method.

Customs and Duties
Customers are responsible for any applicable customs duties, import taxes, or clearance fees. Please ensure your shipping details are accurate to avoid delays or delivery issues.

Tracking and Support
Once your order ships, you’ll receive a confirmation email with tracking details. For any questions or delivery issues, please contact us at support@jtdunant.com.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Notification of Transportation Delays
In rare cases, shipments may be delayed due to factors beyond our control, such as customs inspections, extreme weather, or high seasonal order volumes. If we anticipate a delay, we will notify you promptly via email with updated tracking information and estimated delivery timelines. We appreciate your patience and understanding during such events.